Privacy Policy
Effective Date: March 2, 2026
Last Updated: March 2, 2026
Introduction
Welcome to School2Drive ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application and services.
By using School2Drive, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
When you create an account and use School2Drive, we collect:
For Students:
- Name and contact information (email, phone number)
- Profile photo (optional)
- Provisional license details (optional)
- Emergency contact information
- Lesson booking history
- Progress and feedback data
- Messages sent through the app
For Instructors:
- Name and contact information (email, phone number)
- Profile photo
- Teaching credentials and certifications
- Business information (company name, address)
- Availability schedule
- Payment information (processed securely by Stripe)
- Student management data
- Messages sent through the app
1.2 Information Collected Automatically
When you use School2Drive, we automatically collect:
- Device information (device type, operating system version)
- Log data (IP address, access times, app features used)
- Location data (when you grant permission, for lesson coordination)
- Usage analytics (how you interact with the app)
- Crash reports and performance data
1.3 Information from Third Parties
We may receive information from:
- Firebase Authentication: For secure account creation and login
- Stripe: For payment processing (instructors only)
- Cloud Firestore: For data storage and synchronization
- Push notification services: For lesson reminders and updates
2. How We Use Your Information
2.1 Provide Services
- Facilitate lesson bookings between students and instructors
- Enable communication through in-app messaging
- Track student progress and lesson history
- Send booking confirmations and reminders
- Process payments securely
2.2 Improve Our Services
- Analyze usage patterns to improve app functionality
- Identify and fix technical issues
- Develop new features based on user needs
- Ensure app security and prevent fraud
2.3 Communicate With You
- Send important updates about your account or bookings
- Respond to your support requests
- Share important announcements (with your consent)
- Request feedback to improve our services
2.4 Legal Compliance
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights and safety
- Respond to legal requests
3. How We Share Your Information
3.1 Within School2Drive Platform
Students and Instructors: When you book a lesson, your name, contact information, and relevant booking details are shared with your instructor (or student) to facilitate the lesson.
Driving Schools: If you're associated with a driving school, your progress and lesson data may be visible to authorized school administrators.
3.2 Third-Party Service Providers
We share data with trusted service providers who help us operate School2Drive:
- Firebase (Google): Authentication, database, cloud functions, push notifications
- Stripe: Payment processing (instructors only)
- Analytics providers: To understand app usage and improve performance
- Cloud hosting providers: To store and secure your data
These providers are contractually obligated to protect your data and use it only as directed by us.
3.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes (subpoenas, court orders)
- Enforce our Terms of Service
- Protect the rights, property, or safety of School2Drive, our users, or others
- Prevent fraud or security threats
3.4 Business Transfers
If School2Drive is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
4. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Account Data: Retained while your account is active and for 7 years after account deletion for legal and operational purposes.
Lesson History: Retained indefinitely for progress tracking, unless you request deletion.
Messages: Retained while your account is active.
Payment Data: Processed by Stripe; we do not store full payment card details.
You may request deletion of your data at any time by contacting us at info@school2drive.com.
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: Data is encrypted in transit (SSL/TLS) and at rest
- Authentication: Secure Firebase Authentication
- Access Controls: Limited employee access to personal data
- Regular Audits: Security assessments and monitoring
- Firestore Security Rules: Database-level access controls
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update Your Information
You can access and update your personal information through the app's profile settings.
6.2 Delete Your Account
You can request account deletion at any time:
- Contact us at info@school2drive.com
- We will delete your personal data within 30 days, subject to legal retention requirements
6.3 Marketing Communications
You can opt out of promotional emails by:
- Clicking "unsubscribe" in any marketing email
- Adjusting notification settings in the app
You cannot opt out of essential service communications (e.g., booking confirmations).
6.4 Your Legal Rights (GDPR, CCPA, etc.)
Depending on your location, you may have additional rights:
European Union (GDPR):
- Right to access your data
- Right to rectification (correction)
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
California (CCPA):
- Right to know what personal data is collected
- Right to delete personal data
- Right to opt-out of sale (we do not sell personal data)
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at info@school2drive.com.
7. Children's Privacy
School2Drive is intended for users aged 16 and older (or the minimum age to obtain a learner's permit in your jurisdiction).
We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected information from a child under 16, please contact us immediately at info@school2drive.com.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs): For EU data transfers
- Adequacy Decisions: Transfers to countries approved by regulatory authorities
By using School2Drive, you consent to these transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy in the app
- Sending you an email notification
- Displaying an in-app notification
Your continued use of School2Drive after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:
Email: info@school2drive.com
Address: 19 Well Street, London E9 7QX, United Kingdom
11. Jurisdiction-Specific Information
For Users in the European Union
Data Controller: AppFactory, 19 Well Street, London E9 7QX, United Kingdom
Legal Basis for Processing:
- Contract performance (to provide our services)
- Legitimate interests (to improve and secure our services)
- Consent (for marketing communications)
- Legal compliance
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.
For Users in California
We do not sell your personal information. For California-specific privacy rights, see Section 6.4 above.